Improving customer experience is the best marketing strategy you should leverage to grow your business. Because people like to have an amazing customer experience when they visit your online business. That’s why you should use a powerful customer success platform like Froged that I present in this review.
Froged is a customer success and support platform that allows you to engage meaningfully with customers based on their specific actions.
According to these user journey statistics, customers like good customer service:
- 86% of buyers are willing to pay more for a great customer experience.
- 49% of buyers have made impulse purchases after receiving a more personalized experience.
- 63% of clients say they ‘d share more information with a company that offers a great experience.
- 82% of US and 74% of non US customers want more great customer journeys in the future.
- 54% of US clients say customer journeys at most companies need improvement.
Then an amazing user journey is crucial for your business. You can’t do well if you don’t offer best customer experience for your visitors. That means you need to implement a perfect tool to improve your customer communications and support using Froged!
What are the benefits Froged
Froged is an amazing customer experience software to improve customer experience and make huge benefits such as:
- Track and analyze your visitors’ behaviors.
- Create a great user journey.
- Get you more online authority.
- Generate more leads, sales and profits.
- Increase your revenue.
- Build a powerful online brand.
- Save your money and time.
That’s why Froged is a good solution for your business to improve customer experience and make unlimited profits.
What is Froged
Forged is a customer success and perfect support platform that allows you to engage meaningfully with customers based on their specific actions.
That means Froged helps you to track your visitors actions and send proactive automated messages embedded in chat to encourage customer responses and interaction.
You can also use Froged to build strategic email campaigns and create dynamic audience segments based on customer behavior.
Therefore, Froged is a great customer success platform that will help to easily make more sales and easily grow your company.
Watch this Froged video.
Froged is a customer success management to track your audience actions and encourage them to make more sales and profit.
Froged review
Product Name: Froged
Co-founder Name: Emily Gonzalez-Cebrian
Front-End Price: $149 – One time purchase
Level Skill: All levels
Support: Good Support
Recommend: Highly Recommended
Froged’ s features
Froged is a powerful client success manager that offers good features such as:
- 3 agents.
- Email campaigns.
- Up to 1,000 contacts.
- 4,000 emails per month.
- Free customizable live chat.
- Notifications in app.
- Slack integration.
- 1 year of access to the Froged annual basic plan.
- Option to renew annually at AppSumo price.
- 1 year of plan updates.
- You must activate your license within 60 days of purchase.
- GDPR compliant.
- 60 day money back guarantee.
- One time payment.
So Froged is a perfect platform for customer service experience that will help you to build a unique online brand.
Who can use Froged
Froged is for all types of businesses because it’s a perfect customer success software. So you can use it for:
- Affiliate marketing.
- Agency marketing.
- Blogging niche.
- eCommerce business.
- Design business.
- Local business.
- Online marketer.
- Saas business.
- And much more…
What users are saying about this customer success software
Booyakasha!!
10/10
We’ve been testing Froged for us and we will be implementing soon. It’s a must have when it comes to control all the activity in your website and, what’s even better, all events can be controlled without any help from developers.
This makes it a perfect choice for sales (triggering upselling hasn’t ever been so easy), but also for support, Help Center and more other stuff.
Though some features are missing, they are working hard to implement them, such as campaign-based messages or shared inboxes.
And their support is excellent. We had some minor issues on our testing website and were solved within hours.
A must-have. Hurry up!
Mediotic_Quoters
Track and engage your users
Froged is helping me track the behavior of users on my site and engage them with Automessages.
Some things I like:
1) Froged is excellent at tracking users, especially logged-in users. Contact records are properly merged and synced with WordPress, which ensures the triggers are reliable.
2) The event-based triggers are simple to implement. Froged has an intuitive interface to help you track specific actions.
3) The support is very helpful. Sometimes setting up certain functionality can be tricky if you’re unfamiliar with Javascript or HTML. Froged has a support team that is usually quick to respond in the chat, which is very assuring.
Some things I don’t like:
1) Tracking custom attributes (custom fields of metadata for each user) is less intuitive. This feature is important to help track the status of users so you can improve your segmentation. However, transferring user data between Froged and other systems requires custom configuration, which means you’ll need to code some Javascript.
2) Conditions for Automessages are currently limited. For example, it’s currently not possible to trigger an email or message based on whether the user has interacted with another message. However, this feature is on the roadmap.
Overall, I think this deal offers great value for anyone looking to engage their users and offer support. Even the branding has been softened enough that it doesn’t detract from the user experience. I’m looking forward to the roadmap features, particularly an integration with Wishlist Member.
Thanks Froged and Appsumo for bringing us this deal. Five tacos!
Mucho-Taco
Fantastic
I carefully compared options before purchasing Froged, from Continually to Live Agent’s chat widget, to Hey Oliver. I was looking for the most powerful chat widget available to support and track my website’s visitors. I chose Froged over the above-mentioned options for the following reasons:
(1) Froged is much better than Continually because Continually is a mere chat widget; Froged’s chat widget is only the first element of a chain of results and processes that you can attain by using Froged. Froged’s end game seems to be more in the domain of customer onboarding and retention, and not just to communicatE with clients.
(2) Froged is also much better than Live Agent’s chat widget because it is more beautifully designed and also because it combines chat, a knowledge base, and updates all-in-one. Amazing.
(3) Froged is better than Hey Oliver because you can attain deeper segmentation if you leverage the full potential of “tags”. With Froged, you have unlimited tags, while Hey Oliver only gives you a small number of them (if you want more, you need to pay for them – which evidences how powerful tags can be).
With that being said, as every newbie in the market, Froged needs more integrations. I would love to see two integrations in particular. First, with a chatbot, given that Froged is currently a live chat widget only. If we could integrate Froged with, for example, Botstar or even Continually, that would be fantastic. We could leverage Froged even when we’re not in front of our computers! Second, with Live Agent: even though Froged is intended to help customers, Live Agent has a massive customer center architecture that surpasses Froged’s at the moment. Instead of seeing Live Agent exclusively as a competitor, which to some extent it is, the Froged team may want to leverage Live Agent’s essential features to make its own widget even more powerful. If, for example, we could chat with our customers via the Froged widget and then canalize support tickets through Live Agent, that would be amazing.
All in all, I think Froged is a very promising piece of software and I am surprised it does not have more review here. Honestly, this is a real steal! I am trusting Froged in the launch of my upcoming app!
manoelsan
Is Froged a good investment
Froged is a perfect solution to easily track, analyze and improve customer experience for your company. As, it offers you all features that will easily make your audience happy with your service like agent,email campaigns, collect user’ email address to follow up later and more.
That’s why Froged is a profitable investment you should leverage within your business because it will generate your more profits.
Then take action after this Froged review and make your purchase.
Pros & Cons
Pros
- Easy to use – No skill needed.
- For newbies and experts.
- 3 agents.
- Email campaigns.
- Up to 1,000 contacts.
- 4,000 emails per month.
- Free customizable live chat.
- 1 year of plan updates.
- GDPR compliant.
- This deal is not stackable.
- 60 day money back guarantee.
- One time payment.
Cons
- Limit offer.
- 1 year of access to the Froged annual basic plan.
- Option to renew annually at AppSumo price.
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Conclusion
Froged is a powerful customer experience manager to effectively build a profitable online business. As it helps you to offer good customer service for your visitors through tracking, analyzing and improving your client experience!
So I hope this Froged review helps you to make the right decision that will enhance customer experience and then grow your online business faster.
Thanks
nadda
Feel free to rate Froged.